Thesis Database

Programme: M.Phil in I/O

Supervisor: Winton Wing Tung Au

Student name: Gloria Tsz Wai Li

Thesis title:

The Moderating Roles of Demands and Resources in Work Engagement and Job Performance in Chinese Service Occupations

Keywords: work engagement, Job demand-resources model, personal resources, service occupations

Participants: 279 Chinese Service Occupations

Measures: psychological job demands (subscale), Autonomy (subscale), Training (subscale), Life orientation test-revised, Utrecht work engagement scale, Core self-evaluation scale, self-rated emotional intelligence scale, Work social support (subscale), work social support (subscale), Employee performance scale

Measures abr: LOT-R, uwe-s

Abstract: abstract/2009MphilIO/LITszWaiGloria_abstract.pdf

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